FAQ

We specialize in themed costumes spanning multiple decades and categories! Our collection includes 50s, 60s, 70s, 80s, and 90s outfits, along with alien costumes, angel costumes, animal costumes, book character costumes, biker costumes, and much more. We also offer a wide range of accessories to complete your look.

Our costumes appeal to costume enthusiasts of all ages! Whether you’re preparing for Halloween, cosplay events, themed parties, or any celebration requiring a transformation, we have something for everyone. From nostalgic adults wanting to relive their favorite decades to creative souls exploring fantasy characters, we cater to diverse costume needs.

Each product page includes detailed size charts with measurements. We recommend comparing your body measurements with our size chart rather than relying solely on your usual clothing size, as costume sizing can vary. If you’re between sizes, we typically suggest sizing up for comfort.

Absolutely! Our decade-specific costumes (50s, 60s, 70s, 80s, 90s) are carefully designed to capture the authentic styles and vibes of each era. Similarly, our character and theme costumes are crafted with attention to detail to help you truly embody your chosen character or concept.

Yes! We have an entire Accessories category featuring items like animal masks, axes & cleavers, beanies & laplanders, bowties & suspenders, brooms, and many other props and accessories to complement your costume or create unique looks.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Yes, we use industry-standard encryption to protect your payment information. We do not store sensitive payment details on our servers.

While you can checkout as a guest, creating an account allows you to track your orders, save your preferences, and enjoy faster checkout on future purchases.

Orders are processed quickly (within 1-2 business days), so please contact us immediately at [email protected] if you need to modify or cancel an order. We’ll do our best to accommodate your request if your order hasn’t been processed yet.

We offer two shipping methods:
• Standard Shipping ($12.95): Via DHL/FedEx, delivered in 10-15 days after shipping
• Free Shipping: Available on orders over $50 via EMS, delivered in 15-25 days after shipping

All orders are processed within 1-2 business days before shipping. You’ll receive a tracking number once your order ships so you can monitor its journey to you.

Yes! We proudly ship worldwide, bringing our quality costumes to celebrations across the globe. Please note we cannot ship to select remote areas in Asia and other remote locations.

For time-sensitive needs, we recommend:
• Choosing our Standard Shipping option
• Placing your order as early as possible
• Double-checking your shipping address to avoid delays
Remember that planning ahead is always the best strategy for stress-free costume shopping!

Once your order ships, you’ll receive a confirmation email with your tracking number and instructions on how to monitor your package’s delivery status.

We offer a 15-day return policy from the date you receive your items. Your satisfaction is our priority, and we want every Spooky Costume Store experience to be magical.

Please contact our customer service team at [email protected] to initiate a return. We’ll guide you through the process and provide return instructions.

For hygiene reasons, we cannot accept returns on certain intimate apparel items and opened makeup products. Please contact us for specific details about your return.

Once we receive your returned item, we’ll process your refund within 5-7 business days. The time it takes for the refund to appear in your account depends on your payment method and financial institution.