Privacy Policy

At Spooky Costume Store, we believe your privacy is as important as finding the perfect costume. Just as we protect your payment information with industry-standard security, we’re committed to safeguarding your personal data with the same care and attention.

1. Introduction

Welcome to Spooky Costume Store! We specialize in bringing you the most exciting costumes from every era – whether you’re looking for 50s poodle skirts, 80s neon outfits, alien costumes, or animal masks. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at spookycostumeus.com or make purchases from our global store (excluding select remote areas in Asia and other remote locations).

2. Information We Collect

Personal Information You Provide:

• Order Information: Name, email address, shipping address, and payment details when you purchase our costumes
• Account Information: Username, password, and preferences if you create an account for faster checkout
• Communication Data: Information you provide when contacting our customer service team at [email protected]

Information Collected Automatically:

• Device Information: IP address, browser type, and device characteristics
• Usage Data: Pages visited, costumes browsed, and interaction with our website features
• Location Data: General location information to provide relevant shipping options

3. How We Use Your Information

We use your information to create the same magical experience you get when finding your perfect costume:

• Order Fulfillment: Process your payments and deliver your 50s costumes, animal masks, or any themed outfits worldwide
• Customer Service: Provide support and answer questions about our costumes and accessories
• Website Improvement: Enhance your shopping experience and make our costume collections easier to browse
• Security: Protect against fraud and unauthorized transactions
• Marketing: With your consent, send information about new costumes and special offers

4. Data Sharing and Disclosure

We treat your data with the same confidentiality we apply to your payment information:

• Service Providers: We share necessary information with shipping carriers and payment processors to fulfill your orders
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred
• Never Sold: We do not sell your personal information to third parties

5. Data Storage and Security

Your security is our priority, just like when you’re making secure payments on our site:

• Storage Location: Data is stored on secure servers with appropriate safeguards
• Encryption: We use industry-standard encryption technology to protect your information
• Payment Security: We never store complete payment details on our servers
• Retention: We keep your information only as long as necessary for business and legal purposes

6. Your Rights and Choices

You have control over your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information in your account
• Deletion: Request deletion of your personal information, subject to legal requirements
• Marketing Preferences: Opt-out of marketing communications at any time
• Account Management: Manage your preferences through your account settings

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your costume shopping experience:

• Essential Cookies: Required for basic website functionality and secure checkout
• Analytics Cookies: Help us understand how customers browse our costume collections
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: With consent, help us show relevant costume suggestions

You can manage cookie preferences through your browser settings. Note that disabling some cookies may affect website functionality.

8. International Data Transfers

Since we ship costumes worldwide (excluding select remote areas), your information may be transferred internationally. We ensure appropriate safeguards are in place to protect your data during these transfers.

9. Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. The updated version will be posted on our website with a new “Last Updated” date.

11. Contact Us